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Computer Services Menu
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Your Computer Gets a Free
Ride to Us
Our bonded
and insured professional courier service will pick up your computer
at your doorstep or office and bring it to our service center for
repair. Just
disconnect the wires and give us a call. If you do not have
time to pick it up when it is done we can also have it returned.
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$Free$ |
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We Connect to Your Computer
and Fix the Problem While You Watch
This service is for repairing quick
problems and for user training. This is not suitable for
larger software problems like spyware and adware. These must
be resolved in-shop. |
$15 per 15 minutes or $49 per hour |
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Spyware Causes Identity
Theft - We Specialize in removing spyware and adware
Is your computer suddenly running
slower that it used to? If so you are probably a victim of
spyware. This is our number one most utilized service.
We will remove all traces of the spyware from your system - plus -
clean-up and optimize your system performance by removing old temp
files and unused programs. No data will be lost on your
computer. |
$149 (plus optional cost of
Anti-spyware software license- $39) |
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We Come To You
for Service
Our bonded
and insured experts
will solve your problems
on-site. We must recover the cost of repair vehicles, gas and
insurance so we must charge a trip charge to provide this extra
service. Our hourly rate ($49) will be applied for all on-site
labor. Labor is rounded up to the next hour. |
$99 |
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Diagnostics
and Problem Identification
Our experts
will get to the heart of the matter and root out the problem through
a series of system checks and diagnostics. And once the riddle is
solved, we'll advise you on the best course of action for you to
take to get your PC back into shape. If we end up performing
the repair, there will be no charge for the diagnostics. |
$49 |
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Replace LCD (LCD not included)
Remove and
replace your old tower or laptop hard drive. |
$159 |
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Replace Hard
Drive (drive not included)
Remove and
replace your old tower or laptop hard drive. (Data
transfer not included) |
$69 |
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Transfer Data
(non-data recovery
)
We will
migrate the data from your old hard drive to the new hard
drive using Windows Migration Wizard or simple file copy. |
$69 |
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Data Recovery
We will use
all data forensic means to recover the data from your old hard drive
and move it to the new hard drive. |
$49/hr |
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Replace
Keyboard (keyboard not included)
Keys
sticking? We will order a new keyboard and replace, clean and
install. |
$99 |
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Replace
Motherboard (board not included)
Laptop dead.
After we diagnose the problem, we will order a new mainboard and
replace, clean fans and install. |
$149 |
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Replace Power
Connector
Laptop not
charging? We can replace or repair the power connector. |
$129 |
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Flat Hourly
Rate
All ad-hoc
repair and diagnostics rates are $49 per hour. |
$49 |
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Flat Hourly
Rate
All ad-hoc
repair and diagnostics rates are $49 per hour. |
$49 |
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Networking
Installation
Securely
share the internet, printers, and files from anywhere in your office
or home. Enjoy fast and easy multi-tasking with a safe and secure
wireless network installed by Lonestar. An expert will arrive to
your location and will setup or troubleshoot a two (2) device
wired/wireless network (Devices can be computer, access point, print
server, range extender, Xbox, Xbox 360, or Playstation 2).
Hardware not
included. Add additional devices for $49. |
$159 |
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Single PC Networking Installation
Enjoy fast
and easy multi-tasking with a safe and secure wireless network
installed by Lonestar. An expert will arrive to your location and
setup a new single (1) computer wired/wireless network.
Additional computers added at the rate of $49 each.
This service
excludes setting up any File and Print Sharing and any network
troubleshooting. Hardware not included. |
$89 |
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Wireless Security Setup
Did you know
that 80% of wireless networks are not secure? How secure is your
network? With this service, an Agent will arrive to your location
and will secure your existing Wireless Network.
Hardware and
software not included. |
$59 |
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Set Up &
Secure My New Computer |
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Standard
Security & Performance (2 Single Title Software Installs,
Optimization)
Maximize
computer's performance with more than 100 enhancements. We'll
personalize it to your needs and remove all unnecessary clutter.
Installation of security and privacy software to ward off viruses
and spyware. Software included. All critical updates installed. |
$229 |
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Advanced Security & Performance (2
Single Title Software Installs, Optimization, Restore CD)
Standard
Security & Performance, plus: We'll create a restore CD of your
computer information in case the hard drive fails. |
$249 |
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Premium Security & Performance (2
Single Title Software Installs, Optimization, Restore CD, Parental
Control Software)
Advanced
Security & Performance, plus the installation of Parental Control
Software - included with purchase. |
$299 |
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Repair &
Upgrade My Computer |
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Advanced
Diagnostic With Repair (diagnostic, cleaning, virus/spyware removal,
os repair, optimization, software updates)
Extensive
diagnosis to discover the cause of crashes, lockups, unusual
slowness or internet problems. Includes software repair, viruses and
spyware removal and physical cleaning. Optimize to enjoy faster
computer speed and better performance. |
$189 |
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Advanced Diagnostic, Repair &
Prevention (diagnostic, cleaning, virus/spyware removal, os repair,
software updates, 2 single title software installs, optimization)
All the
advantages of Advanced Diagnostic & Repair PLUS installation of
security and privacy software to keep your computer protected.
Security software included. |
$249 |
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Spyware Causes Identity
Theft - We Specialize in removing spyware and adware
Is your computer suddenly running
slower that it used to? If so you are probably a victim of
spyware. This is our number one most utilized service.
We will remove all traces of the spyware from your system - plus -
clean-up and optimize your system performance by removing old temp
files and unused programs. No data will be lost on your
computer. |
$149 (plus optional cost of
Anti-spyware software license- $39) |
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Replace Hard
Drive (drive not included)
Remove and
replace your old tower or laptop hard drive. |
$69 |
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One Time Data
Backup / Transfer (CD/DVD, Ext device, direct HD, Network Attached
Storage.
Make a copy
of your hard drive. Save secure copies of your computer's
files in case of a severe crash. |
$229 |
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Transfer Data
(non-data recovery
)
We will
migrate the data from your old hard drive to the new hard
drive using Windows Migration Wizard or simple file copy. |
$69 |
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Data Recovery
We will use
all data forensic means to recover the data from your old hard drive
and move it to the new hard drive. |
$49/hr |
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Automated Data Backup (Internal,
External HDD, NAS)
Automatically
save secure copies of your computer's files to an external drive in
case of a severe crash. |
$229 |
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Diagnostic
Our experts
will get to the heart of the matter and root out the problem through
a series of system checks and diagnostics. And once the riddle is
solved, we'll advise you on the best course of action for you to
take to get your PC back into shape. |
$159 |
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Computer Cleaning
Dust bunnies
— believe it or not, they are one of your computer's worst enemies.
The accumulation of dust particles in your computer case can shorten
the life of your PC. The particles block essential airflow to the
system which causes the processor and hard drive to overheat,
creating irreversible damage. Agents will decontaminate your
computer from the grips of those grimy hares. |
$129 |
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Computer Optimization
Your
computer, just like your car, is a finely tuned machine that needs
regular maintenance to keep it running and in good working order.
This service includes over 100 system tweaks that will shorten your
computer's boot time, deleting unwanted files and unnecessary
background processes. Agents will bring your system up to speed with
the most recent updates to guard against security threats, and if
needed, defrag your hard drive. |
$129 |
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Single Title Software Install (AV, AS,
OLB. Etc.) **
From tax
preparation to hobbies — Lonestar will install a utility or
productivity software. Service excludes operating system
installation. Software not included. |
$129 |
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Replace Hard
Drive (drive not included)
Remove and
replace your old tower or laptop hard drive. |
$69 |
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Transfer Data
(non-data recovery
)
We will
migrate the data from your old hard drive to the new hard
drive using Windows Migration Wizard or simple file copy. |
$69 |
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Data Recovery
We will use
all data forensic means to recover the data from your old hard drive
and move it to the new hard drive. |
$49/hr |
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Software Suite Install (Suite, MSFT
Office, DI Suites, Etc.) **
Service
includes the repair, troubleshoot, or install one software suite
(ex. Office, Norton Internet Security, etc.) and the installation of
all critical updates for the software suite. Agents will also test
the software suite for proper functionality. Software not included. |
$159 |
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Hardware Install (upgrade/service) **
Our experts
are standing by to install any one PC compatible internal or
external hardware device onto your desktop or laptop. Graphics/video
card, memory, hard drives, and optical drives are examples of what
this service includes. Hardware not included. |
$159 |
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Operating System Install
Installation
of the latest version of Microsoft® Windows that best suits you and
your computer. Our experts will install all critical system updates.
Software not included. |
$139 |
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Restore CD Creation
Did you know
most new PCs come with the restore copy of your new system on the
hard drive? Take the fuss out of creating a restore disk. Agents are
standing by to take the trouble out of the process and create a
restore CD for you. |
$129 |
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1 Hour Training
Lonestar
offers hour-long, personalized training sessions where you'll learn
what you want to learn,on a specific topic, at your own pace — right
there at your own computer in the friendly confines of your home.
Examples include: software, basic PC skills, digital imaging,
digital video, digital music. Training excludes topics containing
any proprietary Lonestar information. |
$159 |
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2 Hour Training
One Hour not
enough? Double your expert face- time with a Two Hour Training. |
$229 |
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PC Setup & Customization
When
purchasing a new PC, you can have it personalized to your precise
computing needs! Agents that have the power to make over 100 system
adjustments to make your PC a lean, mean, smooth-running machine
right from the get go. |
$129 |
** Within service
area designated at time of call.
*** Additional
service pricing is available when combined with one other service at the
regular price.
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